|Alaska / Hawaii / Puerto Rico||$25||n/a||n/a|
|Rest of World||Call Customer Service|
|Gulf Cooperation Council||€90||n/a||n/a|
|Rest of World||Call Customer Service|
Our distribution center in Dallas, TX is currently closed due to extreme weather conditions and power outages in the area. At this time expect delays on all orders shipping to North America as well as delays processing returns and other customer service functions. We appreciate your patience and understanding. We will resume normal operations as soon as it is possible to do so safely.
We are currently offering complimentary standard shipping to addresses in the EU, UK and Continental US. No promo code is required- choose the free shipping option at checkout.
Orders shipping to United Kingdom, Canada, Gulf Cooperation Council, and other countries outside of the United States or European Union will require additional sales taxes, customs fees and duties. As the recipient you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to. In some cases, the payment of these may be necessary to release your order from customs on arrival. If you have any questions about this, contact Customer Service for details prior to placing an order.
We reserve the right to increase your shipping cost contribution for extra large or heavy shipments, and for unforeseen customs fees and duties. In such an event, we will contact you at phone number or email provided as soon as possible after order is placed.
L’OBJET partners with UPS (United Parcel Service) and their affiliated networks for shipments to North America, European Union, and United Kingdom.
L’OBJET partners with TNT for shipments to Gulf Cooperation Council countries.
|SHIP TO:||UNITED STATES ADDRESS|
|Standard:||3–5 business days (Mon–Fri)|
|2-Day:||2 business days if order placed by noon ET for same day shipment ET *|
|Overnight:||Next business day, subject to customs clearance, if order placed by noon ET for same day shipment *|
|Standard:||5–7 business days (Mon–Fri)|
|SHIP TO:||EUROPEAN UNION|
|Standard:||3–5 business days, subject to customs clearance|
|SHIP TO:||UNITED KINGDOM|
|Standard:||5-7 business days, subject to customs clearance|
|SHIP TO:||GULF COOPERATION COUNCIL|
|Standard:||6–7 business days, subject to customs clearance|
|Standard:||4–7 business days, subject to customs clearance|
In response to the COVID-19 crisis, our distribution centers remain operational while observing safety precautions. As a result, orders placed on our website may not be dispatched from our distribution center on the same day. If you need to place an order with express shipping service we recommend that you contact a customer service specialist to discuss the timeframe for fulfilling and delivering your order.
* 2-Day and Overnight shipping not available in Alaska/Hawaii/Puerto Rico
Delivery times are for in-stock items. Customer service will notify you of out-of-stock items with approximate ship date.
Delivery times are subject to UPS or TNT shipping delays and custom clearance delays.
PO Boxes are not allowed at this time. Please call Customer Service for special arrangements.
2-Day Express and Overnight deliveries may incur additional fees due to volume or weight. In such an event, Customer Service will contact you at phone number or email provided soon after order is placed.
We will send you a confirmation via email when the order ships.
L’OBJET online currently offers shipping to the US, Canada, UK, select EU countries and GCC countries. To view local currency and shipping rates, please update your shipping destination using the menu at the top of our website prior to adding items to your shopping cart and check out. Should you wish to place an order for delivery elsewhere in the world, please contact a customer service specialist for assistance.
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Sales tax will only be charged on orders shipped to Texas, California and New York State. Tax will be automatically applied to your order at checkout.
Canada, United Kingdom, GCC countries, Non-EU International countries:
Import sales taxes and customs duties arising in the country of destination will be billed separately. Different customs duty rates apply depending on the product ordered. As the recipient you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to. In some cases the payment of these may be necessary to release your order from customs upon arrival.
Prices include VAT at the rate required by law.
After your order has been processed and shipped, L'Objet will email you an invoice with tracking number. If you have an account with L’Objet, you can check the online status of your order and track your order using your order number. Your order status may take up to 48 hrs to update once your order has been placed or a change has been made.
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Unfortunately there may be certain countries we cannot ship to due to shipping limitations or government sanctions. Customer Service will notify you if an order cannot be shipped.
Orders must be shipped to their destination. In-store pickup is not available.
All orders come with a gift receipt. Most products arrive in a luxury L’Objet gift box, except select dinnerware items. At the moment we do not offer gift wrapping.
At checkout you can enter a personalized message. Customer service will hand write or type a note on your behalf to place in the box. At this moment, notes must be written in roman characters. For clarification please contact Customer Service.